Frequently asked questions

We now know what helps people to recover. While many acknowledge there is a role for mainstream services and medical treatments, people are virtually unanimous about the paramount importance of personal resourcefulness, personal support and self-belief in their recovery.
Peer support initiatives are probably the best evidence-based approach to foster these.
Download and review “Making the Case for Peer Support” from the Mental Health Commission of Canada here.

During training. we can talk about more resources that will help you get your program off the ground.


Currently only Assisting Individuals in Crisis, Group Crisis Intervention and the course combining these two courses, are available online.  Online training is very flexible in terms of scheduling and the required number of contact hours.  Get in touch with us and talk about it.  All of your questions will be answered.

Contact us and talk about it.  Assisting Individuals in Crisis is the foundation course.  The skills taught in that course can be applied without the need for a comprehensive program or team.  The Group Crisis Intervention model recommends a team approach under the guidance of a mental health professional.

The standard two-day course cost is $400 per participant when taught at your facility to a minimum of 10 participants.   Online training starts at $325.  Travel, number of participants, multiple course bookings and your organization’s core functions will be considered in the final agreed pricing.  For more intimate or executive classes, a specific fee will be negotiated.  We will come to you with all materials required for a positive and productive learning experience.

Different formats can be arranged depending on your group’s needs, size, and availability. The standard I.C.I.S.F. courses require specific contact hours with the instructor for completion.  they typically run over the course of two sequential days.  the most effective learning will take place with classes of between 10 and 24.  The Assisting Individuals in Crisis course may be taught to smaller classes, however, in order to have the best outcome for the Group Crisis Intervention course, a group of at least 6 is required.

Larger classes can be accommodated with the addition of an assisting instructor who is also I.C.I.S.F approved, or a mental health professional.  

Contact us for more information.

Use the Contact Page of this site to request a quote for your group or organization or to express your individual interest in a course.

What is it like to be in one of my courses?