Frequently asked questions

We now know what helps people to recover. While many acknowledge there is a role for mainstream services and medical treatments, people are virtually unanimous about the paramount importance of personal resourcefulness, personal support and self-belief in their recovery.


Peer support initiatives are probably the best evidence-based approach to foster these.
Download and review “Making the Case for Peer Support” from the Mental Health Commission of Canada here.

During training we will talk about more resources that will help you get your program off the ground.

All of my ICISF courses are available online. Assisting Individuals in Crisis and Psychological Body Armor are the two courses that are most effectively taught online. 

Group Crisis Intervention is available online and provides online practices that are very relevant in today’s online environment.  In-person practice or practical training is a recommended companion to this course. 

The combined 3-day (27 hour) Assisting Individuals in Crisis and Group Crisis Intervention course is available online.  My suggestion for this online training is to incorporate an evening session in advance of the three days in order to reach the required hours.  Three sequential 9-hour days online is difficult learning for anyone. 

Online training is very flexible in terms of scheduling and the required number of contact hours.  Get in touch with us and talk about it.  All of your questions will be answered.

Contact me to talk about it.

 Assisting Individuals in Crisis is the foundation course.  The skills taught in that course can be applied without the need for a comprehensive program or team.  

The Group Crisis Intervention model recommends a team approach under the guidance of a mental health professional.   You are welcome to take this course however if you are not part of a team, then the application of the methods taught would be inappropriate and potentially put the people involved at risk. 

Online training starts at $325.

For in-person training taught at your facility, travel, number of participants, multiple course bookings and your organization’s core functions will be considered in the final agreed pricing.  

For more intimate or executive classes, a fee will be negotiated.  

I will come to you with all materials required for a positive and productive learning experience.

Different formats can be arranged depending on your group’s needs, size, and availability. The standard I.C.I.S.F. courses require specific contact hours with the instructor for completion.  Typically courses run over  two sequential days. 

The most effective learning will take place with classes of between 10 and 24.  The Assisting Individuals in Crisis course may be taught to smaller classes, however, in order to have the best outcome for the Group Crisis Intervention course, a group of at least 6 is required.

Larger classes can be accommodated with the addition of an assisting instructor who is also I.C.I.S.F approved, or a mental health professional.  

Contact me for more information.

If you want to take a course, go to the courses page and sign up for one.  I will get in touch with you when there are adequate registrations to ensure the course will run.  Following that, payment can be made online by credit card or e-transfer.  About one week before the course, you will receive a link to download your manual and the joining instructions for the video call.

Use the Contact Page of this site to request a quote for your group or organization.  I will get in touch to have a conversation and finalize details.

What is it like to be in one of my courses?