Current Courses

This course will be facilitated by Dave Boucher and Steve Horner
 
The training location is The Village Hive – Eglinton.   120 Eglinton Avenue East, Suite 202, Toronto, ON M4P 1E2
 
Early registration prior to March 20, 2025:  $350 per person +HST 
Regular registration March 21 – April 15, 2025:  $400 per person +HST.
Late registration April 16-29, 2025:  $450 per person +HST.
 
Limited seats are available for this training.  
 
 
Contact us at answers@cism.ca for groups of 6 or more.
 

We recommend this as your first course in CISM.   

During this comprehensive 13-hour course, available both online and in-person, participants will be immersed in the fundamental techniques and underlying principles essential for assisting individuals who have encountered traumatic situations. The curriculum covers not just the techniques for assistance but also explores the theories that make these techniques effective.

The course introduces the SAFER-Revised model of crisis intervention, a versatile framework applicable across both professional and personal spheres. Upon completion, attendees will gain insight into their inherent capacity for crisis intervention, honed through life experiences.

This training will enhance your existing skills with a structured approach, enabling you to more effectively support colleagues and others as they navigate through adverse life events.

Key Topics Covered:

  • The nature of psychological crises and the fundamentals of crisis intervention
  • The continuum of resistance, resilience, and recovery
  • Strategies for managing critical incident stress
  • The importance of evidence-based practices in intervention
  • Core techniques for effective crisis communication
  • Common psychological and behavioral responses to crises
  • The SAFER-Revised framework for Psychological First Aid
  • Essentials of suicide intervention
  • Understanding and mitigating the risks of iatrogenic harm

Completion of Assisting Individuals in Crisis counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

Register Here

This course will be facilitated by Dave Boucher and Steve Horner
 
The training location is The Village Hive – Eglinton.   120 Eglinton Avenue East, Suite 202, Toronto, ON M4P 1E2
 
Early registration prior to April 20, 20205:  $350 per person +HST 
Regular registration from April 21, 2025 to May 14, 2025:  $400 per person +HST.
Late registration after May 14, 2025:  $450 per person +HST.
 
Limited seats are available for this training.
 

Register Here

 
Contact us at answers@cism.ca for groups of 6 or more.

Course hours:  9:00am – 5:00pm.

This course is recommended as the second course in the ICISF model of Critical Incident Stress Management.  

Over the course of 14 hours together either online or in-person, we will help you understand how an unpleasant event may affect a group of people, and how you can help them.  This course builds on the Assisting Individuals in Crisis training and expands the application of the ICISF Model of Crisis Intervention.

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights:

Relevant research findings
Relevant recommendations for practice
Incident assessment
Strategic intervention planning
“Resistance, resilience, recovery” continuum
Interactive group crisis interventions
Informational group crisis interventions
Adverse outcome associated with crisis intervention
Reducing risks
Critical Incident Stress Debriefing (CISD)

Completion of “Group Crisis Intervention” and receipt of a certificate indicating full attendance (14 Contact Hours) qualifies as a class in ICISF’s Certificate of Specialized Training Program.

 This training may be eligible for CE credit. Check with your own professional association to confirm.

Register Here

If you have any questions about any of the training, please ask via the contact form.  We look forward to meeting you on one of our courses.

Rescheduling and Cancellation Policy