Available Courses

2-Day (13 contact hours) Assisting Individuals in Crisis 

Early registration, $325 CAD+ applicable taxes prior to May 15, 2024.

Late registration, $350 CAD + applicable taxes after May 15, 2024

Register Here.

We recommend this as your first course in CISM.   

During this comprehensive 13-hour course, available both online and in-person, participants will be immersed in the fundamental techniques and underlying principles essential for assisting individuals who have encountered traumatic situations. The curriculum covers not just the techniques for assistance but also explores the theories that make these techniques effective.

The course introduces the SAFER-Revised model of crisis intervention, a versatile framework applicable across both professional and personal spheres. Upon completion, attendees will gain insight into their inherent capacity for crisis intervention, honed through life experiences.

This training will enhance your existing skills with a structured approach, enabling you to more effectively support colleagues and others as they navigate through adverse life events.

Key Topics Covered:

  • The nature of psychological crises and the fundamentals of crisis intervention
  • The continuum of resistance, resilience, and recovery
  • Strategies for managing critical incident stress
  • The importance of evidence-based practices in intervention
  • Core techniques for effective crisis communication
  • Common psychological and behavioral responses to crises
  • The SAFER-Revised framework for Psychological First Aid
  • Essentials of suicide intervention
  • Understanding and mitigating the risks of iatrogenic harm

Completion of Assisting Individuals in Crisis counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

Click here to register. 

2-Day (13 contact hours) Assisting Individuals in Crisis

May 27-28, 2024. 

This course is being delivered in cooperation with the Nipissing First Nation.  Outside registrations are not being received at this time.  

We recommend this as your first course in CISM.   

During this comprehensive 13-hour course, available both online and in-person, participants will be immersed in the fundamental techniques and underlying principles essential for assisting individuals who have encountered traumatic situations. The curriculum covers not just the techniques for assistance but also explores the theories that make these techniques effective.

The course introduces the SAFER-Revised model of crisis intervention, a versatile framework applicable across both professional and personal spheres. Upon completion, attendees will gain insight into their inherent capacity for crisis intervention, honed through life experiences.

This training will enhance your existing skills with a structured approach, enabling you to more effectively support colleagues and others as they navigate through adverse life events.

Key Topics Covered:

  • The nature of psychological crises and the fundamentals of crisis intervention
  • The continuum of resistance, resilience, and recovery
  • Strategies for managing critical incident stress
  • The importance of evidence-based practices in intervention
  • Core techniques for effective crisis communication
  • Common psychological and behavioral responses to crises
  • The SAFER-Revised framework for Psychological First Aid
  • Essentials of suicide intervention
  • Understanding and mitigating the risks of iatrogenic harm

Completion of Assisting Individuals in Crisis counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

The training will be facilitated by Steve Horner

2-Day (13 contact hours) Assisting Individuals in Crisis

June 3-4, 2024. 

This course is being delivered in cooperation with the Enoch Cree Nation, Alberta.  Outside registrations are not being received at this time.  

We recommend this as your first course in CISM.   

During this comprehensive 13-hour course, available both online and in-person, participants will be immersed in the fundamental techniques and underlying principles essential for assisting individuals who have encountered traumatic situations. The curriculum covers not just the techniques for assistance but also explores the theories that make these techniques effective.

The course introduces the SAFER-Revised model of crisis intervention, a versatile framework applicable across both professional and personal spheres. Upon completion, attendees will gain insight into their inherent capacity for crisis intervention, honed through life experiences.

This training will enhance your existing skills with a structured approach, enabling you to more effectively support colleagues and others as they navigate through adverse life events.

Key Topics Covered:

  • The nature of psychological crises and the fundamentals of crisis intervention
  • The continuum of resistance, resilience, and recovery
  • Strategies for managing critical incident stress
  • The importance of evidence-based practices in intervention
  • Core techniques for effective crisis communication
  • Common psychological and behavioral responses to crises
  • The SAFER-Revised framework for Psychological First Aid
  • Essentials of suicide intervention
  • Understanding and mitigating the risks of iatrogenic harm

Completion of Assisting Individuals in Crisis counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

The training will be facilitated by Steve Horner

2-Day (14 contact hours) Group Crisis Intervention.

June 5-6, 2024. 

This course is being delivered in cooperation with the Enoch Cree Nation, Alberta.  Outside registrations are not being received at this time.  

This course is recommended as the second course in the ICISF model of Critical Incident Stress Management.

This 14-hour course, available both online and in-person, delves into the dynamics of how traumatic events impact groups. Building upon the foundational “Assisting Individuals in Crisis” training, this course extends the application of the International Critical Incident Stress Foundation (ICISF) Model to group settings.

The curriculum is designed to convey the essential components of a multi-faceted approach to crisis intervention. Attendees will delve into the foundational principles of Critical Incident Stress Management (CISM), emerging with a well-rounded grasp of the subject. By the end of the course, participants will possess both the theoretical understanding and practical skills needed to implement effective group crisis interventions across different contexts and scenarios.

This course is tailored for professionals across a broad spectrum of fields, including Business and Industrial Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance Programs, Healthcare, and Spiritual Care.

Course Highlights:

  • Exploration of pertinent research findings and their practical implications
  • Comprehensive incident assessment techniques
  • Strategic planning for crisis intervention
  • Examination of the “Resistance, Resilience, Recovery” continuum within group contexts
  • Facilitation of interactive and informational group crisis interventions
  • Discussion on potential adverse outcomes of crisis intervention and strategies to mitigate risks

Completion of Group Crisis Intervention counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

The training will be facilitated by: Steve Horner

2-Day (14 contact hours) Group Crisis Intervention.

June 24-25, 2024, North Bay, Ontario

This course is being delivered in cooperation with the Enoch Cree Nation, Alberta.  Outside registrations are not being received at this time.  

This course is recommended as the second course in the ICISF model of Critical Incident Stress Management.

This 14-hour course, available both online and in-person, delves into the dynamics of how traumatic events impact groups. Building upon the foundational “Assisting Individuals in Crisis” training, this course extends the application of the International Critical Incident Stress Foundation (ICISF) Model to group settings.

The curriculum is designed to convey the essential components of a multi-faceted approach to crisis intervention. Attendees will delve into the foundational principles of Critical Incident Stress Management (CISM), emerging with a well-rounded grasp of the subject. By the end of the course, participants will possess both the theoretical understanding and practical skills needed to implement effective group crisis interventions across different contexts and scenarios.

This course is tailored for professionals across a broad spectrum of fields, including Business and Industrial Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance Programs, Healthcare, and Spiritual Care.

Course Highlights:

  • Exploration of pertinent research findings and their practical implications
  • Comprehensive incident assessment techniques
  • Strategic planning for crisis intervention
  • Examination of the “Resistance, Resilience, Recovery” continuum within group contexts
  • Facilitation of interactive and informational group crisis interventions
  • Discussion on potential adverse outcomes of crisis intervention and strategies to mitigate risks

Completion of Group Crisis Intervention counts towards the ICISF Certificate of Specialized Training Program.

Participants are encouraged to verify the eligibility of this training for Continuing Education (CE) credits with their respective professional associations.

The training will be facilitated by: Dave Boucher

2-Day (13 contact hours) Assisting Individuals in Crisis  

8:30am to 4:30pm

We recommend this as your first course in CISM.   Over 13 hours of class time you will learn basic skills to help people who have had a traumatic experience.  We will discuss not only what techniques can be used to help that person, but also some of the reasons why those techniques actually work. 

The SAFER-Revised model of crisis intervention can be used in professional as well as personal settings.  After you take this training, you will understand that you have been providing crisis intervention for much of your life.  Now with a new appreciation for the skills you already have, and an easy model to follow, you will be better equipped to help your peers and others deal with the unpleasant experiences that life has sent their way.

Program Highlights:

  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basic crisis communication techniques
  • Common psychological and behavioral crisis reactions
  • SAFER-Revised model of crisis intervention
  • Suicide intervention
  • Risks of iatrogenic “harm”

This training may be eligible for CE credit. Check with your own professional association to confirm.

The training will be facilitated by: Steve Horner

The Secrets of Psychological Body Armor ™ – Holistic Wellness for Emergency Services and Healthcare Professions 

Course Description

This course is designed to aid you in building a personal culture of resilience and holistic health.  Our unique approach is intended to help you learn to better manage the stress in your life in order to increase your potential for happiness, success, and even create a competitive advantage through the creation of what we call Psychological Body Armor ™.  There is no “quick fix” in this program.  It is not designed to be a “pop psych” feel-good course.  Rather, this course contains facts and specific suggestions for actions you can take to enhance your personal resilience, all based upon the latest and most credible science.

View a short video about the development of this course on the ICISF website here.

Learning Objectives

Following this training day, participants will be better equipped to:

    • Describe the nature of Psychological Body Armor ™ (PBA)
    • Recognize resilient attitudes
    • Use physical exercise to strengthen PBA
    • Use nutrition to fuel PBA
    • Use rest to recharge and restore PBA
    • Use interpersonal support
    • Understand how spirituality relates to PBA
    • Develop a fully personalized PBA plan

Visit the contact page to start planning a course exclusively for your group.  This course can be delivered in person, via video conference, or hybrid (For hybrid training, suitable equipment must provided by your organization).

The training will be facilitated by: Steve Horner

 

Mindful@Work ™  as developed by the Global Minds Collective.

Course Description

The Mindful@work program helps your employees cultivate mental and physical resilience while building social and emotional intelligence. Show your employees how your organization demonstrates it commitment to their well-being by giving them the tools to enhance their creativity, skillful candor and collaboration while building focus, resilience and trust.

The mindful@work program runs through 8 main topics while touching upon 2 addition components. The 8-hour course requires a minimum of 10 people.

Topics include:

  1. Exploring Mindfulness
  2. Mind & Body Connection
  3. Noticing Emotional Triggers
  4. Practicing Gratitude
  5. Open-Mindedness
  6. Handling Conflict Skillfully
  7. Nurturing Compassion
  8. Embodying Mindfulness

Additional components:

  • Writing for resilience
  • Breathing techniques/Meditation

Investing in workplace learning is as important as the employees themselves.  It demonstrates to your team your commitment to their well being and will make you an established employer of choice when most companies are currently dealing with high levels of turnover and challenges with employee retention. 

The World Health Organization recently stated that by 2030 mental health issues will form the biggest burden on health care resources (outpacing both heart disease & cancer).

The Mindful @ Work program helps you to retain your talented employees by teaching & empowering them to develop their own tools and practices that will:

  • Reduce stress and increase happiness in the workplace
  • Increase attention span and critical thinking
  • Navigate challenges
  • Better understand and manage their emotions
  • Enhance creativity
  • Develop and maintain healthy work relationships with peers

The true benefit to the Mindful @ Work program is that although it will help participants cultivate mental and physical resilience in the workplace, these practices can also benefit them in their personal lives.

Visit the contact page to start planning a course exclusively for your group.  

The training will be facilitated by: Quinn Marshall

If your Peer Support or CISM Team has been trained and needs some refresher activities or exercises, this may be the training you are looking for.

The day will include a review of the ICISF Model of Critical Incident Stress Management with emphasis on Assisting Individuals in Crisis as well as a review of the Group Crisis Interventions.

Contact us for more details.

This two day course builds upon the content of the prerequisite course Assisting Individuals in Crisis.  Using the SAFER-R framework as a platform, participants are introduced to scenario based variations of the model.  Topics such as advanced psychological triage, grief,  suicide intervention, challenges in follow up and referral, and self-care are addressed.  In addition, participants are asked to evaluate pre-recorded video examples of crisis intervention using the SAFER-R model.

*Prerequisite: Assisting Individuals in Crisis (formerly Individual Crisis Intervention and Peer Support)

Course Highlights:

  • Natures & definitions of a psychological crisis and psychological crisis intervention
  • Nature and definition of critical incident stress management and its role as a continuum of care
  • Empathic communication techniques
  • Practice of psychological triage
  • SAFER-Revised model of individual psychological crisis intervention in s suicide scenario
  • SAFER-Revised model of individual psychological crisis intervention in a “follow-up” or referral scenario
  • Risks of iatrogenic “harm” associated with psychological crisis intervention and will further discuss how to reduce those risks
  • Principles of self-care

Contact us if you are interested in this course.

This course is not available via remote training.  In Person training will become available as COVID-19 protocols permit. 

Please use the Contact Form or check the Living Works website for availability. 

If you have any questions about any of the training, please ask via the contact form.  We look forward to meeting you on one of our courses.