Overall, the training was excellent and I would highly recommend this training for other organizations that are involved in group crisis interventions!

I feel like I had the communication skills prior, but now feel more confident in using them in crisis situations. I would 100% recommend this course to my co-workers!

Your manner is easy and approachable. You don’t discount anyone’s ideas or thoughts and encourage dialogue amongst the participants. I liked that because I believe the conversations helped to solidify the material in my head.

I was really impressed with how the instructors did not miss a beat when questioned about different processes by people who work in this industry.

Excellent adult education techniques and ability to engage a group of varying careers and experiences

Thoroughly enjoyed it. Good pace, the wit was bang on, and either online or in person is great. The good part about online is that you can go off camera if need be. Good job!

Breaks were adequate and broke up the day making online education much more enjoyable.

I thought virtual learning wasn’t going to be that fun and possibly be dry. However, Steve’s energy was high and he got the class to participate in many of the lessons.

I really liked how you conducted yourself. You are one of the few instructors I've had that was in control of the class at times. Not sure if it's your experience or how you carry yourself, but I felt just intimidated enough to not want to disappoint. Yet you were chill and funny enough that I felt liked and connected. And it goes without saying you know the material inside and out, you weren't stumped or bullshi**ing with any answers. I am really happy to have had you as my instructor

While I prefer in person, the online presentation was just fine, I would say equivalent quality. Your flexibility and adaptability in meeting the training needs of our team, without making us feel like you were doing us a big favour, was greatly appreciated. Several students said you were the best CISM instructor they have had and I agree.

Great job overall Steve. You did a great job pulling together the required curriculum for virtual learning. I also really appreciate your flexibility with the scheduling changes due to COVID. It was great working with you.

Thanks Steve for this training! I really enjoyed having someone outside of our service provide us the skills we can use. I hope to do more training with you in the future.

I've always appreciated your sense of humour (especially considering the heavy nature of the topics discussed) and your ability to encourage everyone to learn and explore their own thoughts and opinions. You give ample opportunity for discussion, and I've never seen you respond to a comment in a way that would make that person feel silly for saying that, or that would prevent them from providing a response in the future.

What did you absolutely love about the training you received?
"The way you quickly engaged with everybody and made each participant feel comfortable. "

What did you absolutely love about my training?

I enjoy your presentation style, you are very knowledgeable about the subject matter and present it in a way that is relatable and easy to understand. I also found you brought just the right amount of humor the class.